You have 30 days to return your goods when shopping online at SHOE THE BEAR. Your return right starts at the receipt of the goods.
Upon return, you can use the enclosed return label. Drop the parcel off at the nearest post office and write down your tracking number. By using our return label, £10 will be automatically deducted from your total return amount. Feel free to use other shipping methods if you prefer, however, we recommend that the package should always be traceable in case of lost goods.
Please return the package in the same condition as you received it in. Please enclose your receipt and the completed return form for why you want to return your good(s).
How to make a return:
1. All international returns must be sent to the following address.
ACB Trans Inc
2300 W Windsor Ct, Suite D
Addison, IL 60101
(Write "RETURN PARCEL / WEBSHOP" on the parcel)
Tel: 630-506-5858
Note: We do not accept any liability for the return package before it is in our possession.
2. Drop the return parcel in your local postal office.
3. Once we have received the parcel and reviewed for its content, the amount will be credited to the account used for the purchase.
